In his bestselling book E-myth Mastery, business writer Michael E. Gerber highlights five essential qualities for entrepreneurial success:
- Concentration
- Discrimination
- Organization
- Innovation
- Communication
Of these, only the final tool, communication, is used by every employee in an organization. Knowing this, many companies provide communication training for customer-facing employees. Others may educate frontline supervisors on how to communicate procedures and policies to their charges. Effective communication is essential for nearly every employee, regardless of role or rank. This article will explore how to improve communication between managers and executives, who generally spend far more time training others on how to successfully communicate than they do polishing their own communication skills.
For the full information see: Employee Engagement Blog
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